Textron Aviation has launched a new technical publications platform called 1View. Beechcraft, Cessna and Hawker customers can use it to access all maintenance manuals, flight documents and service information for their aircraft.
“Developed with input from our customers, 1View provides a simple, easy-to-use platform to access all technical manuals and flight documents,” said Kriya Shortt, senior vice president, Customer Service.
“We have already introduced the platform to several customers and their feedback has been extremely positive. We continue to explore solutions to make support more accessible to our customers, and 1View is the latest example of that mission.”
The all-in-one system combines the functionality of the well-known Cesview and Interactive Maintenance Libraries (IML). The 1View platform includes advanced features such as single sign-on, the ability to add annotations, E-commerce integration to generate part order lists, enhanced search features, history tracking and bookmarking.
Textron Aviation Service
Textron Aviation’s support organisation includes a global footprint of company-owned service centres staffed with expert service engineers offering maintenance, inspections, parts, repairs, avionic upgrades, equipment installations, refurbishments and other specialised services.
In addition to its company-owned footprint, Textron Aviation’s jet and turboprop customers have access to a global network of nearly 200 authorised service facilities. Textron Aviation also offers a mobile support program featuring more than 60 mobile service units, six dedicated support aircraft and on-site service technicians and support.